Your Tool
to Connect
More Seats
to 2600Hz
Our Professional
Services Toolkit
When it comes to delivering cloud telephony, offering excellent services that address the unique needs of your customers is a key differentiator in the crowded cloud communications market. The 2600Hz Professional Services portfolio spans across the entire VoIP lifecycle — from white-glove installation services to resident engineer consultation.
New Install
- Supporting the process from new order to ready for service
- Focusing on a standard process, with customer influenced variability
- Targeting shortest possible time to service ready
- Applicable also to Proof of Concepts
Migration
- Review existing system/services/features
- Service design
- Data extraction from existing systems
- Migration of data to 2600Hz
- Testing and support of migration
Enterprise Setup Assistant
- Migration activities are carried out as much as possible via specific migration tools developed by 2600Hz
- 2600Hz personnel will lead the provisioning of:
- Enterprises
- Group Features
- Users and User Feature Configuration
- Devices
- 2600Hz offers flexible Migration Packages with different scope & responsibilities, defined support timeframe, number of seats, etc.
Audit
- Examination of entire 2600Hz cluster and comprehensive network analysis
- Identify trouble areas and optimization opportunities
- Results documented and delivered by 2600Hz experts
- Two options: Configuration Audit and Performance Audit
Customizations
- New features
- Migration tools
- CRM integrations
- Provisioning adapters
- Billing mediation
Resident Engineer
- Lifecycle: dedicated remote engineer assisting with daily operations of 2600Hz
- Design: providing system and service designing, planning, and support
- System Management: new 2600Hz feature configuration and integration
- Education: sharing best practices with Service Providers
Reliable, Scalable Carrier Solutions
Empower your network with carrier-grade infrastructure and tailored connectivity options. Trust our expertise to expand your reach and enhance performance.
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