Supporting the process from new order to ready for service
Focusing on a standard process, with customer influenced variability
Targeting shortest possible time to service ready
Applicable also to Proof of Concepts
Reviewing existing system/services/features
Service Design
Data extraction from existing system
Migration of data to 2600Hz
Testing and support of migration
Examination of entire 2600Hz cluster and comprehensive network analysis
Identify trouble areas and optimization opportunities
Results documented and delivered by 2600Hz experts
Two options
- Configuration Audit
- Performance Audit
New Features
Migration Tools
CRM Integrations
Provisioning Adapters
Billing Mediation
Lifecycle: dedicated remote engineer assisting with daily operations of 2600Hz
Design: providing system and service designing, planning and support
System Management: new 2600Hz feature configuration and integration
Education: sharing best practices with Service Providers
Desing and integration
New Install, Patching, Upgrading
Acceptance Test Support
Project Management
Scope Management
Budget Management
Stakeholders Management
SW Customization Creation
Script Development
Feature Acceleration
Resident Engineers
Performance & Config Audit
Tools & Service Migration
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