Case Studies
Growing & Scaling
This case study describes how IP Telecom, solved its scaling challenges by adopting
2600Hz’s
KAZOO platform. IP Telecom faced difficulties scaling their in-house Asterisk-based
solution, particularly with features like presence and conference bridges. KAZOO’s
open-core
platform and RESTful API endpoints provided the solution, enabling IP Telecom to grow
from
100 customers to thousands across multiple data centers.
New Markets and Growth
This case study details VirtualPBX’s partnership with 2600Hz and how it improved their
business. VirtualPBX, founded in 1997, sought to enhance its voice platform. After
evaluating options, they chose 2600Hz’s KAZOO for its features, API, and open-source
commitment. The partnership enabled VirtualPBX to expand its offerings, enter new
markets,
and redirect engineering resources.
Telecom Fraud
This case study discusses how 2600Hz helps businesses combat IP-based telecom fraud.
2600Hz,
founded in 2010, developed KAZOO, a cloud-based unified communications platform. To
ensure a
secure user experience, 2600Hz partners with companies like Flowroute to offer fraud
protection features such as call monitoring and IP-based authentication.
Setup & Scalability
This case study illustrates how 2600Hz helped Tripping.com, a vacation rental search
engine,
establish and scale its VoIP phone system. Tripping.com, a startup at the time, needed
an
affordable and professional solution. 2600Hz provided an easy-to-set-up system that
enabled
effective communication and supported Tripping.com’s growth.
Deploy Rapidly
This case study details how SFTelco deployed a Unified Communications solution for the
Latino Commission using 2600Hz’s platform. The Latino Commission, a non-profit, faced
communication challenges and needed a quick, affordable solution. SFTelco utilized
2600Hz to
install a new network across five buildings, significantly reducing the Commission’s
operating expenses.
Time to Market
This case study details how 2600Hz’s Unified Communications platform helped Telnexus, a
communications service provider, quickly enter the market. Telnexus sought to modernize
businesses with advanced telecom solutions. 2600Hz’s solution, with its pre-built
components
and advanced features, enabled Telnexus to expedite its go-to-market strategy and
efficiently acquire new subscribers.
Improving Performance
This case study details how 2600Hz improved Slable’s VoIP capabilities. Slable, an IT
and
communication solutions provider for SMBs, sought a reliable VoIP platform to address
outages and enhance features. 2600Hz offered a customizable solution with comprehensive
training and support, which improved Slable’s ROI, reduced downtime, and enabled them to
grow their VoIP business.
Improving Call Center Analytics and
Reporting
This case study details the partnership between 2600Hz and Xarios Technologies to
enhance
call center analytics and reporting. The collaboration aimed to provide advanced call
center
technology and real-time analytics for the cloud communications market. 2600Hz’s KAZOO
platform, integrated with Xarios’ Dimensions, offers customizable reports and real-time
call
telemetry, aiding businesses in monitoring performance and making informed decisions.
Migrating to Teams with a Telecom Pro
This case study discusses how 2600Hz’s TeamMate solution enhances the telephony
experience
for businesses migrating to Microsoft Teams. 2600Hz addresses the limitations of Teams’
native telephony features by offering a customizable application that integrates call
control, end-user portals, PBX notifications, and PBX soft keys directly into the Teams
interface.
Harnessing KAZOO + TeamMate to Win New
Business
This case study details how 2600Hz’s technology, in partnership with TeamMate, enabled
Chicago Business VoIP (CBV) to provide a tailored Microsoft Teams integration for Nord
Anglia Education (NAE). The customized solution addressed NAE’s unique communication
needs,
allowing CBV to retain their client and expand their business within the NAE network.
Telecommunications Service
Providers
Whether you’re scaling from hundreds to thousands of customers or breaking free from
legacy
infrastructure limitations,
2600Hz has empowered telecom providers to transform their businesses. Our clients like
IP
Telecom and VirtualPBX have
successfully expanded into new markets, modernized their platforms, and dramatically
accelerated their growth
trajectories. With 2600Hz’s open-core platform and powerful APIs, we’ve helped service
providers redirect valuable
engineering resources toward innovation rather than maintenance.
Featured Case Studies:
IT & Communication Solutions
Providers
2600Hz has partnered with IT solution providers to deliver rock-solid VoIP services that
their SMB clients can depend on. Companies like Slable have experienced dramatic
improvements in uptime, ROI, and customer satisfaction after implementing our platform.
We
provide the customizable solutions, comprehensive training, and ongoing support that
enable
our partners to confidently grow their communication services business.
Featured Case Studies:
Technology & Software Companies
From fast-growing startups to established tech companies, 2600Hz has provided the
professional, scalable communication infrastructure that modern businesses demand. We
helped
Tripping.com establish an affordable and seamless alongside their business, and
partnered
with Xarios Technologies to deliver cutting-edge call center analytics. Our solutions
deploy
quickly and scale effortlessly, so you can focus on your core business.
Featured Case Studies:
Non-Profit Organizations
2600Hz understands that non-profits need enterprise capabilities at accessible price
points.
We’ve helped organizations like the Latino Commission dramatically reduce their
communications expenses while deploying unified communications across multiple
buildings.
Our rapid deployment capabilities and cost-effective solutions ensure that non-profits
can
allocate more resources to their mission rather than phone bills.
Featured Case Studies:
Education Sector
Global education networks trust 2600Hz to deliver specialized communication solutions
that
meet their unique institutional needs. Our successful implementation for Nord Anglia
Education demonstrates our ability to create customized Microsoft Teams integrations
that
work seamlessly across international campuses. We understand the complexities of
educational
environments and enhance collaborative learning while maintaining institutional
standards.
Featured Case Studies:
Security & Fraud Protection
In today’s threat landscape, 2600Hz helps businesses combat IP-based telecom fraud with
comprehensive security features. Our platform partners with companies like Flowroute to
offer advanced fraud protection including call monitoring, IP-based authentication, and
real-time threat detection. We ensure secure user experiences while maintaining the
flexibility and scalability your business demands.
Featured Case Studies:
Microsoft Teams Integration
2600Hz’s TeamMate solution enhances the telephony experience for businesses migrating to
Microsoft Teams. We address the limitations of Teams’ native telephony features by
offering
a customizable application that integrates call control, end-user portals, PBX
notifications, and PBX soft keys directly into the Teams interface. Transform your Teams
deployment into a comprehensive communication platform.
Featured Case Studies:
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