Whitepapers

The whitepaper discusses the “cap and grow” strategy for Unified Communications (UC) service providers. This strategy involves adding a second, cloud-based platform to “cap” the usage of an existing on-premise system and “grow” through the new platform. It allows providers to offer more features and better functionality while reducing costs and ensuring a smoother transition for existing customers.

This document provides a guide for businesses choosing a Communications Platform as a Service (CPaaS) vendor. It discusses the benefits of CPaaS, including flexibility and scalability, and profiles four major vendors: Twilio, Nexmo, Tropo, and Plivo. The guide also introduces 2600Hz as a contender in the CPaaS market, highlighting its focus on telephony solutions and customizable platforms.

This document outlines the evolution of business communications from traditional landlines (PSTN) to modern cloud-based VoIP systems. It explores the limitations of landlines, such as hardware maintenance and scalability issues, and contrasts them with the flexibility and cost-effectiveness of cloud-based VoIP. The document also highlights the importance of choosing a suitable call platform to maximize the benefits of cloud communication technology.

This document explores the importance of redundancy in UCaaS and CPaaS solutions, highlighting that not all redundancies are the same. It contrasts distributed systems with hot standbys, arguing that only distributed systems offer true redundancy. The document emphasizes the architecture of 2600Hz’s KAZOO, a distributed system designed for high availability and failover capabilities.