Case Studies

This case study describes how IP Telecom, solved its scaling challenges by adopting 2600Hz’s KAZOO platform. IP Telecom faced difficulties scaling their in-house Asterisk-based solution, particularly with features like presence and conference bridges. KAZOO’s open-core platform and RESTful API endpoints provided the solution, enabling IP Telecom to grow from 100 customers to thousands across multiple data centers.

This case study details VirtualPBX’s partnership with 2600Hz and how it improved their business. VirtualPBX, founded in 1997, sought to enhance its voice platform. After evaluating options, they chose 2600Hz’s KAZOO for its features, API, and open-source commitment. The partnership enabled VirtualPBX to expand its offerings, enter new markets, and redirect engineering resources.

This case study discusses how 2600Hz helps businesses combat IP-based telecom fraud. 2600Hz, founded in 2010, developed KAZOO, a cloud-based unified communications platform. To ensure a secure user experience, 2600Hz partners with companies like Flowroute to offer fraud protection features such as call monitoring and IP-based authentication.

This case study illustrates how 2600Hz helped Tripping.com, a vacation rental search engine, establish and scale its VoIP phone system. Tripping.com, a startup at the time, needed an affordable and professional solution. 2600Hz provided an easy-to-set-up system that enabled effective communication and supported Tripping.com’s growth.

This case study details how SFTelco deployed a Unified Communications solution for the Latino Commission using 2600Hz’s platform. The Latino Commission, a non-profit, faced communication challenges and needed a quick, affordable solution. SFTelco utilized 2600Hz to install a new network across five buildings, significantly reducing the Commission’s operating expenses.

This case study details how 2600Hz’s Unified Communications platform helped Telnexus, a communications service provider, quickly enter the market. Telnexus sought to modernize businesses with advanced telecom solutions. 2600Hz’s solution, with its pre-built components and advanced features, enabled Telnexus to expedite its go-to-market strategy and efficiently acquire new subscribers.

This case study details how 2600Hz improved Slable’s VoIP capabilities. Slable, an IT and communication solutions provider for SMBs, sought a reliable VoIP platform to address outages and enhance features. 2600Hz offered a customizable solution with comprehensive training and support, which improved Slable’s ROI, reduced downtime, and enabled them to grow their VoIP business.

This case study details the partnership between 2600Hz and Xarios Technologies to enhance call center analytics and reporting. The collaboration aimed to provide advanced call center technology and real-time analytics for the cloud communications market. 2600Hz’s KAZOO platform, integrated with Xarios’ Dimensions, offers customizable reports and real-time call telemetry, aiding businesses in monitoring performance and making informed decisions.

This case study discusses how 2600Hz’s TeamMate solution enhances the telephony experience for businesses migrating to Microsoft Teams. 2600Hz addresses the limitations of Teams’ native telephony features by offering a customizable application that integrates call control, end-user portals, PBX notifications, and PBX soft keys directly into the Teams interface.

This case study details how 2600Hz’s technology, in partnership with TeamMate, enabled Chicago Business VoIP (CBV) to provide a tailored Microsoft Teams integration for Nord Anglia Education (NAE). The customized solution addressed NAE’s unique communication needs, allowing CBV to retain their client and expand their business within the NAE network.